To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

1. Login to our online return portal using your email address and order ID

2. Choose the products you wish to return or exchange from your order 

3. Print your prepaid shipping label that you will receive by email

4. Send all items back to us using the label provided 

Please note the following exceptions to our return and exchange policy:

Discounted items are final and cannot be returned or exchanged.

Returned items must have tags still on and be returned in original packaging.

Returned items must have no visible signs of wear or use. 

 

 

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 3-5 working days.